This Privacy Policy explains how milyon collects, uses, stores, and protects your personal information. We are committed to handling your data with transparency, care, and full respect for your rights as a player.
Six core privacy commitments that guide how milyon handles every piece of information you share with us.
All data transmitted between your device and milyon's servers is protected by industry-standard 256-bit SSL encryption — the same level used by major Philippine banks like BPI and BDO.
milyon does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate and improve your milyon experience.
milyon only collects the personal data that is strictly necessary for account management, payment processing, identity verification, and regulatory compliance. Nothing more.
This Privacy Policy clearly explains what data milyon collects, why we collect it, how long we keep it, and who we may share it with. No hidden clauses, no vague language.
You have the right to access, correct, and request deletion of your personal data held by milyon. We honour these rights in accordance with applicable Philippine data protection law.
milyon's data practices are designed to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
This Privacy Policy ("Policy") is issued by milyon ("milyon," "we," "us," or "our"), the operator of the online gaming platform accessible at milyon.vip. This Policy describes how milyon collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the milyon platform, including its website, games, payment services, customer support channels, and any related services.
milyon is committed to protecting your privacy and handling your personal data in a manner that is transparent, lawful, and consistent with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC").
By registering for a milyon account or continuing to use the milyon platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you must discontinue use of the milyon platform immediately.
This Policy should be read alongside milyon's Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with milyon.
milyon collects personal data from you in several ways — directly when you provide it to us, automatically when you use our platform, and occasionally from third-party sources as part of our verification and compliance processes. The categories of personal data we collect include:
2.1 Registration & Identity Data
When you create a milyon account, we collect information necessary to establish and verify your identity, including:
2.2 Financial & Transaction Data
To process deposits and withdrawals, milyon collects financial information including:
2.3 Technical & Usage Data
When you access the milyon platform, we automatically collect certain technical information, including:
2.4 Communications Data
When you contact milyon's customer support team or respond to surveys and promotions, we collect records of those communications, including chat transcripts, email correspondence, and any feedback or complaints you submit.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Name, DOB, government ID | Account creation, KYC, age verification |
| Contact | Email, mobile number | Account communications, OTP delivery |
| Financial | GCash number, bank details | Deposits, withdrawals, AML compliance |
| Technical | IP address, device info | Security, fraud prevention, platform improvement |
| Gaming | Bet history, game logs | Regulatory compliance, responsible gaming |
| Communications | Support chat, emails | Customer service, dispute resolution |
milyon uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or as otherwise permitted by applicable law.
3.1 Account Management & Service Delivery
3.2 Legal & Regulatory Compliance
3.3 Security & Fraud Prevention
3.4 Responsible Gaming
3.5 Platform Improvement & Analytics
3.6 Marketing Communications
With your consent, milyon may use your contact details to send you promotional offers, bonus notifications, and news about new games or features. You may opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting milyon support.
milyon processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 of the Philippines and its Implementing Rules and Regulations:
milyon does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your personal data with the following categories of recipients where necessary and lawful:
5.1 Payment Service Providers
milyon shares financial data with payment processors and e-wallet providers (such as GCash and PayMaya) and banking partners (such as BPI, BDO, and Metrobank) solely for the purpose of processing your deposits and withdrawals. These providers are contractually bound to handle your data securely and only for the specified purpose.
5.2 Identity Verification & KYC Providers
milyon may engage third-party identity verification services to assist with KYC compliance. These providers process your identity documents and biometric data strictly for verification purposes and are subject to confidentiality obligations.
5.3 Regulatory & Law Enforcement Authorities
milyon may disclose your personal data to government agencies, regulators, law enforcement bodies, or courts where required to do so by applicable Philippine law, court order, or regulatory directive. This includes disclosures required under AML/CTF legislation.
5.4 Technology & Infrastructure Providers
milyon works with technology partners — including cloud hosting providers, cybersecurity firms, and game software suppliers — who may process personal data on milyon's behalf as data processors. All such providers are bound by data processing agreements that require them to maintain appropriate security standards and process data only on milyon's instructions.
5.5 Professional Advisers
milyon may share personal data with its legal advisers, auditors, and accountants where necessary for the provision of professional services, subject to applicable professional confidentiality obligations.
milyon uses cookies and similar tracking technologies on its platform to enhance your user experience, maintain session security, and gather analytics data. A cookie is a small text file placed on your device when you visit a website. milyon uses the following categories of cookies:
6.1 Strictly Necessary Cookies
These cookies are essential for the milyon platform to function correctly. They enable core features such as secure login, session management, and fraud prevention. These cookies cannot be disabled without significantly impairing your ability to use milyon.
6.2 Performance & Analytics Cookies
These cookies collect anonymised information about how players use the milyon platform — such as which pages are visited most frequently and how long sessions last. This data helps milyon improve platform performance and user experience. These cookies do not identify you personally.
6.3 Functional Cookies
These cookies remember your preferences and settings — such as your preferred language, display settings, and game history — to provide a more personalised experience on milyon.
6.4 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the milyon platform. Strictly necessary cookies cannot be disabled through browser settings without impacting your ability to use the platform.
milyon retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal obligation, AML compliance |
| Transaction Records | 5 years from transaction date | AML/CTF regulatory requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance, dispute resolution |
| Gaming History | 5 years from date of activity | Regulatory compliance, responsible gaming |
| Support Communications | 3 years from last interaction | Dispute resolution, service improvement |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
| Technical Logs | 12 months | Security monitoring, fraud prevention |
Upon expiry of the applicable retention period, milyon will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for analytical purposes as it can no longer be linked to you personally.
milyon takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include:
While milyon employs robust security measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, milyon will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its IRR.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by milyon. milyon is committed to honouring these rights promptly and without undue delay.
9.1 Right to Be Informed
You have the right to be informed about how milyon collects and uses your personal data. This Privacy Policy is milyon's primary mechanism for fulfilling this obligation.
9.2 Right of Access
You have the right to request a copy of the personal data milyon holds about you, along with information about how it is being processed. milyon will respond to access requests within fifteen (15) business days of receipt.
9.3 Right to Rectification
If any personal data milyon holds about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. You may update certain account information directly through your milyon account settings, or by contacting milyon support.
9.4 Right to Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. Please note that milyon may be required to retain certain data to comply with legal obligations, even following a deletion request.
9.5 Right to Object
You have the right to object to the processing of your personal data where milyon relies on legitimate interests as the legal basis for processing, or where your data is being used for direct marketing purposes.
9.6 Right to Data Portability
Where technically feasible and where processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
9.7 Right to Lodge a Complaint
If you believe milyon has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The milyon platform is strictly intended for adults aged 21 years and above in accordance with Philippine law governing casino-style online gambling. milyon does not knowingly collect, use, or store personal data from individuals under the age of 21.
If milyon becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned to the original payment source after deducting any bonuses received.
If you are a parent or guardian and believe that your child has registered on the milyon platform or provided personal data to milyon without your knowledge, please contact milyon support immediately so that we can take appropriate action.
The milyon platform may contain references to or integrations with third-party services — such as payment gateways (GCash, PayMaya, BPI, BDO, Metrobank) and game software providers — that operate under their own privacy policies. milyon is not responsible for the privacy practices of these third parties.
When you interact with a third-party service through the milyon platform — for example, when completing a GCash payment — you are subject to that third party's privacy policy in addition to milyon's. milyon encourages you to review the privacy policies of any third-party services you use in connection with your milyon account.
milyon does not endorse or make any representations about the privacy practices of third-party services and accepts no liability for any loss or damage arising from your use of or reliance on third-party privacy practices.
milyon reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, milyon will notify registered players by:
The updated Privacy Policy will take effect on the date specified in the notification. Your continued use of the milyon platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
milyon recommends that you review this Privacy Policy periodically to stay informed of how we are protecting your personal data. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.
If you have any questions, concerns, or requests relating to this Privacy Policy or milyon's handling of your personal data, please contact milyon's designated Data Protection Officer (DPO) using the details below. milyon's DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy.
milyon aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within fifteen (15) business days. For complex requests, milyon may extend this period by a further fifteen (15) business days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with milyon's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
milyon is built on trust. Now that you know exactly how we protect your privacy, dive into hundreds of games — slots, bingo, Texas Hold'em, and live casino — with complete peace of mind.